Legal notice
Seller: Spiral Fukuzawa Ikuko
Name of General Manager: Fukuzawa Ikuko
Postcode: 431-3314
Address: 1385 Futamata, Futamata-cho, Tenryu-ku, Hamamatsu City, Shizuoka Prefecture
Phone number: 053-925-6001
Explanation of fees other than the product priceIn addition to the amount listed in the price list, various fees such as consumption tax, shipping fee, and handling fee are required.
If you order from outside Japan, please note that you may be required to pay customs duties when you receive the product. We do not hold customs duties.
Application expiration dateThe application for the product will be valid when you receive the order confirmation email for the product.
We also sell in stores, so please forgive us if the product is out of stock.
In addition, if the product is out of stock, we will contact you about the next arrival date for products that will be restocked. Defective products Exchanges for initial defects will be made within 7 days of arrival of the product.
If there is a manufacturer's warranty or agency warranty, it will follow those. (Agency warranties vary depending on the agency.)
The warranty period is the number of days from when the product is delivered to the customer.
Even if it is within the warranty period, it is necessary to meet items 2 and 3 of "About initial defects" below.
If we determine that it is met, we will exchange it for the same product or an equivalent product.
We will check here and if it is found to be an initial defect, we will exchange it for the same product or an equivalent product.
Please note that it may take a few days to check.
"Initial defects" must meet the following criteria.
1. A copy of the shipping invoice from the delivery company when it was sent (a copy is acceptable if you send it).
2. The delivery note sent with the product (a copy is acceptable if you send it).
3. All accessories for the product (packaging, instruction manual, other documents, etc.) are included and are undamaged.
4. The product has not been carelessly handled by the customer, such as being dropped or otherwise improperly handled.
5. The product has not been used in a manner that deviates from the conditions of use or precautions for use written in the product specifications.
6. The customer has not rewritten, changed, or modified any information.
7. There are no missing serial stickers, barcodes, etc.
8. All printed materials have not been tampered with (stickers, packaging, delivery notes, etc.)
9. The product is within the warranty period.
*We do not accept returns due to customer convenience, such as the size not fitting or the product being different from what you expected.
Sales quantity
There are no special sales conditions, such as restrictions on the sales quantity of products, but we may set them individually for limited items.
Delivery time
If we have stock, within 5 days.
However, this does not apply to deliveries to remote areas or delivery delays due to carriers or natural disasters.
For back-ordered items, if the agent or trading company has stock, it will be around 10 days.
Payment method
Prepayment by bank transfer
Credit card payment
Cash on delivery
Payment deadline
If you pay by credit card, please pay within 3 days of your order. If you pay by bank transfer, please pay within 7 days. If you do not pay by the due date, your order will be canceled.
Service name
Spiral
Telephone number
053-925-6001
Public email address
spiral.jeans@gmail.com
Home page address
http://www.spiraljeans.jp/